Privacy Policy
Effective Date: 01 February, 2025
INTRODUCTION
This Privacy Policy explains how personal information is collected, used, stored, and disclosed by Lovenvows (“Lovenvows”, “we”, “us”, or “our”).
This Policy applies to all Lovenvows services, including our website, web application, and any related products or tools (collectively, the “Services”), regardless of how you access them. By accessing or using Lovenvows, you agree to this Privacy Policy and our Terms of Service.
INFORMATION WE COLLECT
1. Information You Provide
To use Lovenvows, you may provide personal information such as:
- Full name
- Email address
- Whatsapp Phone number
- Wedding details (event dates, venues, preferences)
- Vendor profile details (for vendors)
- BVN & Bank account details (for payouts)
You may also provide information when creating an account, using our features (RSVPs, gifting, Asoebi), contacting support, or filling forms or surveys.
2. Guest & Event Data
When you use Lovenvows to manage your wedding, you may provide guest names, contact details, and RSVP responses.
You are responsible for ensuring that you have permission to share this data.
3. Transaction Data
We may collect payment records (Asoebi, gifts, purchases), transaction references, and contribution details.
Note: We do not store card details. Payments are handled by third-party providers.
4. Usage & Technical Data
We automatically collect device and browser information, IP addresses, pages visited, and usage patterns. We may use cookies and similar technologies to improve your experience and detect fraud.
HOW WE USE YOUR INFORMATION
We use your data to:
- Create and manage your account
- Enable wedding website creation and customization
- Facilitate RSVPs, Asoebi payments, and gifting
- Connect users with vendors
- Process payments and payouts
- Communicate updates, notifications, and support messages
- Improve platform performance and user experience
- Detect and prevent fraud or misuse
- Comply with legal and regulatory obligations
HOW WE SHARE YOUR INFORMATION
We DO NOT sell your personal data.
We may share your information with:
1. Service Providers
Payment processors, hosting providers, and analytics tools.
2. Public Content
Information you choose to make public (e.g., wedding pages, vendor profiles) will be visible to others.
3. Legal & Regulatory Authorities
To comply with laws, respond to legal requests, or protect rights and safety.
4. Business Transfers
As part of any merger, acquisition, or asset sale.
YOUR RIGHTS
Depending on applicable laws (including NDPR), you have the right to:
- Access, correct, or delete your personal data
- Object to certain processing activities
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at: hello@lovenvows.com
DATA SECURITY
We implement appropriate security measures including encryption of sensitive data and restricted access. However, no system is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your data only as long as necessary to provide our services, meet legal requirements, and ensure security.
COOKIES & TRACKING
We use cookies to improve user experience, analyze usage, and maintain security. You can disable cookies through your browser settings, but this may affect functionality.
THIRD-PARTY LINKS
Lovenvows may contain links to third-party services. We are not responsible for their privacy practices.
AGE RESTRICTION
Lovenvows is not intended for users under 18. We do not knowingly collect personal data from minors.
OPT-OUT RIGHTS
You may opt out of marketing communications at any time. You may still receive essential service-related communications.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.
CONTACT US
If you have questions or concerns: Kindly email hello@lovenvows.com